The airport handles more than 40 million passengers a year and ensures that around 150,000 passengers pass through security gates, passport control and check-in every day, keeping delays and queues to a minimum. This "river" of people entering and leaving Airport needs to find mobility services that can carry them mainly to Rome.
The mass addresses the cheaper services of the "airport transfer bus" type or trains, while an increasing number of people use private services. This increase is the consequence of the digital revolution and the increasingly widespread diffusion of mobile devices. The advent of more and more friendly App of the sector and websites is shifting large slices of that market of users towards the private "transfer" service. "Rome transfer" services are managed by local operators who slowly incorporate this epochal change introduced by web technology.
Travelers heading to Fiumicino city do not enjoy a train service to the Municipality and mostly take advantage of private "transfer" services. The travelers in this particular segment have a strong reduction in transfer possibilities because the amount of travelers is ridiculous compared to the millions of people going to Rome. The services of "transfer Fiumicino" are different and with levels of service ranging from medium to excellent: among those mentioned directly by the Airports of Rome, the Coop Airport NCC is the only one with a desk at the airport and a contact center active from 6am to 11pm every day. Another discriminating factor that perhaps makes this historic organization of road transport unique, is the availability of parking lots a few meters from the exit of the airport: the traveler who has just left the security area is welcomed at the desk of Coop Airport NCC and then accompanied to the company parking lots in a few minutes. An easy, comfortable and unique reception service.